Your privacy is important to us. This policy explains how Synced Points uses various tracking technologies to enhance and personalize your online learning experience. We’re committed to transparency about our practices, so you can make informed decisions about your data. Below, you’ll find detailed information about the technologies we use, why they’re important, and how you can manage your preferences.
Tracking technologies, such as cookies, pixels, and analytics tools, play a crucial role in providing you with a functional, personalized, and effective educational experience on Synced Points. These tools work by storing small amounts of information on your device or gathering usage data to help us understand how our platform is used and how it can be improved.
At a basic level, tracking technologies are small files or scripts that interact with your browser or device to collect data about your activities on our website. For example, cookies are text files stored on your browser, while pixels are tiny, invisible images embedded in web pages to track behavior. These tools work together to ensure smooth platform functionality and allow us to adapt to your needs.
Some tracking methods are essential to make our platform work. For instance, our system uses cookies to maintain your login session, ensuring you don’t have to repeatedly enter your credentials while navigating through different parts of the website. Similarly, these technologies allow us to remember your progress in a course or save settings like your preferred display language.
We use analytics tools to collect data on how you interact with our platform. For example, we track metrics like the time spent on lessons, the average completion rates of courses, and which features are accessed most frequently. This helps us identify areas for improvement, such as streamlining navigation or introducing features that better support your learning goals.
Functional tools improve your experience by remembering your preferences. If you adjust the font size for better readability or select a dark mode for comfort during late-night study sessions, these settings will persist the next time you visit. This ensures you can focus on learning without needing to reconfigure your environment each time.
To make your learning experience as relevant as possible, we use customization technologies. For example, if you’re interested in a specific subject, you may see recommendations for related courses or study materials. This kind of personalization is based on your browsing history, course enrollments, and other interactions on our site.
By using these tools, we can provide a platform that feels intuitive and responsive to your needs. For example, faster loading times and smoother transitions between pages mean you can focus more on learning and less on waiting. Additionally, tailored content recommendations ensure you’re spending your time on materials that align with your interests and goals.
Your data, your call. We provide several ways for you to manage and control how tracking technologies are used on our platform. Below, we’ll outline your options in detail, including browser settings, platform tools, and external resources.
You have the right to control how your data is collected and used. Depending on your location, you may be covered by specific privacy laws, such as the GDPR or CCPA, which grant you additional rights like the ability to refuse tracking altogether. We respect these regulations and provide tools to help you exercise your preferences.
Most web browsers allow you to manage cookies and other tracking technologies. For example:
Synced Points offers a built-in preference center, allowing you to select which types of tracking you’re comfortable with. For instance, you can disable non-essential cookies while keeping the ones required for login and course progress. Simply visit your account settings and navigate to the "Privacy Preferences" section to customize your choices.
If you choose to disable certain types of tracking, it’s important to understand the potential impact. For example:
There are also external tools available to help you manage tracking across multiple platforms. For example, browser extensions like Ghostery or Privacy Badger allow you to block trackers selectively. These tools are especially useful if you use multiple online learning platforms and want to manage privacy settings in one place.
Striking the right balance between privacy and usability is critical. While it’s possible to block all forms of tracking, doing so may limit your ability to fully engage with Synced Points’s features. We recommend taking the time to review your preferences and selecting settings that align with both your privacy concerns and educational goals.
In addition to cookies and analytics tools, Synced Points employs several other technologies to enhance your experience and improve functionality.
Web beacons and pixels are small, invisible elements embedded in our site to gather data on user behavior. They help us understand things like email engagement—did you open that course reminder?—and how users navigate through the site. These tools are vital for optimizing communication and improving user journeys.
Local storage and session storage are browser-based methods for storing data. For instance, local storage might save your video playback progress so you can resume where you left off, while session storage helps manage temporary data during a single visit, like a quiz in progress. These methods are secure and limited to your device.
We use device recognition to ensure your account is secure and to detect potential unauthorized access. This involves identifying your device based on unique characteristics, such as browser type or operating system, and helps us maintain account integrity.
On the server side, we collect data to improve platform stability and performance. For example, we log error reports to troubleshoot technical issues and monitor traffic patterns to prevent server overloads during peak times. This data is anonymized and used solely for operational purposes.
For each of these technologies, you have control options. For instance, you can clear local storage through your browser settings or disable email tracking by opting out of marketing communications. Each tool offers a way to maintain your privacy while still letting you benefit from its functionality.
Beyond tracking, Synced Points has a robust privacy framework to ensure your data is handled responsibly.
We retain data only as long as necessary. For example, course progress data is kept while your account is active, but deleted within six months of account closure. Other types of data, like error logs, are purged after 30 days to minimize storage.
Our platform employs encryption, access restrictions, and regular audits to keep your data secure. For example, sensitive data is encrypted during transmission and at rest, while access to it is limited to authorized personnel.
We may combine your data with publicly available information to better tailor our services. For instance, if you’re studying a particular subject, we might use academic trends to recommend additional resources.
Synced Points complies with key regulatory frameworks, including GDPR for EU users and CCPA for California residents. These laws guide how we collect, store, and process your data.
For users outside of our primary operating regions, we ensure that data is transferred and stored in compliance with local laws. For instance, data from EU residents is stored in GDPR-compliant facilities.